KRISTEN BJORN FORUM
Answer num: 1
16/01/10 09:57:09
Well, I'm obviously not a fellow member, but I can tell you how the digital download works. After payment, you should receive an instant receipt from CCBill or Epoch, (whichever one you choose for payment), and a download link should be in that receipt. We also send an instant, automatic e-mail to customers with backups links in case the first one fails.
If both of these methods fail for some reason, please send a message to the online store, and a link will be generated for you a.s.a.p. This doesn't usually happen, but given the complexity of the internet, anything is possible!
Name: Kristen
I recently purchased a scene using the permanent download DRM free option. After paying for it using Epoch.com, there was no link for me to download the scene. The problem was resolved later by Kristenbjorn.com. But I like to ask if anyone member out there who has purchased a digital copy. How do you normally download after payment? Do you receive an email with the link? I am curious as I am planning to purchase another digital movie but don't wish to encounter the same hassle. Oh btw, I can only pay on Epoch.com since CCbill won't accept my credit card for some reasons. Please share your experience. Thanks.