Forum - Problem Downloading Purchased Movie -

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Problem Downloading Purchased Movie
16/04/11 08:34:31

i just purchased one of your full lenght movie and received an e-mail with a link to go and download the movie. When I click on the link I keep getting a message saying "Oops, your download failed. Sorry, th file could not be found". Are there any ways you can help me resolve this matter because the link will be expire in a day or two?

Name: Anthony
Answer num: 1
17/04/11 15:48:05

Yes, definitely! When a link fails, our staff is automatically notified, and you should hear from someone on Monday. If not, please write to: with your purchase info, so they can generate a new link for you.

Sorry for the inconvenience... New technology has it's disadvantages!


Name: Kristen